Frequently Asked Questions

During the Portuguese time there was only one Police Station in Silvassa along-with three Out Posts, at Naroli, Dadra and Khanvel. The over-all In-charge of Police of DNH was Chief of Police. The office of Chief of Police was in building, which was known as High Building. After liberation in 1954, the previous system continued till 1964. In the year 1965 one more Police Station was opened at Khanvel and in the same year third Police Station was also opened at Surangi.

This system continued till 1973. In that year the Surangi Police Station was abolished/made non-functional. Now there are two Police Station at Silvassa & Khanvel with 14 Out Posts and two Police Posts in the territory of DNH.

After liberation the post of Chief of Police, which was earlier filled by the officer on deputation from Gujarat, is being looked after by the officers from DANIPS cadre. One post of additional superintendent of Police has been created in the year 1996 and an officer of DANIPS cadre is functioning as Addl. S.P. since then

The post of Assistant Inspector General of Police was created in the year 1988 and was upgraded to the post of Deputy Inspector General of Police in the year 2005.

One post of Superintendent of Police for the UT of Dadra and Nagar Haveli was created in year 2007 and one IPS Officer is functioning as the S.P.-DNH since November 2007.

The purpose of

Dadra Nagar Haveli Police is to

Prevent and detect crime,

uphold the law fairly and firmly.

To keep peace in partnership with public and industry.

To protect and help tribal population residing

in remote forest areas.

We must be

courteous, professional,

impartial and fearless.

We must create

secure atmosphere to

the public through sincerely, honestly,

hardwork and commitment

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The headquarter of the Dadra and Nagar Haveli Police is situated at Silvassa. The Deputy Inspector General of Police is the overall in-charge of police forces of both the UTs i.e. Daman & Diu and Dadra and Nagar Haveli. The Superintendent of Police, DNH is the head of the district police of Dadra and Nagar Haveli. He is assisted by Addl. Superintendent of Police & Sub Divisional Police Officer .The Police Department of Dadra and Nagar Haveli has 2(Two) Police Station, 13(Thirteen) Out-Post, 04(four) Police post and various units i.e. Crime Branch, Traffic Unit, Local Intelligence Branch, Bomb Disposal Squad, District Investigation Unit, M. T. Section, Crime Against Women Cell, Juvenile Justice Unit, Dog Squad and Mounted Police.

OUR VISION

To be a world class police service, with people friendly, responsive and professional workface.

MISSION OF DADRA AND NAGAR HAVELI POLICE

The purpose of
Dadra and Nagar Haveli Police is to
uphold the law fairly and firmly;
to prevent crime; to pursue and to bring to justice
those who break the law;
to keep the peace in partnership with the industry and public;
to protect people, and help tribal population residing
in remote forest areas.
We must be
Professional, courteous and
Acting without fear, or prejudice.

OUR CITIZEN AND CLIENTS

1. Partnership in functioning: Working together with all partners/ citizens to improve our services to communities.


2. Protection and Re-assurance: Reducing the threat of crime, the risk posed by offenders and criminal groups, thereby reducing harm to the public.


3. Visibility and Accessibility: Providing local policing that is more visible and accessible to meet the needs of our communities.


4. Flexible and Responsiveness: Providing a truly flexible policing service that understands our communities and adapts the service to meet those needs.


5. Community and Individual Needs: Listening through effective community engagement to ensure our services meet local and national priorities.

OUR SERVICES TO CITIZEN, CLIENT AND SOCIETY

1. Registration of FIR/NCR and investigation of the cases, arrest of accused, recovery of stolen property.


2. Maintenance of Law and order, ensuring Security of VVIP,VIP and Vital installations.


3. Improve management of road traffic;


4. Recording report regarding mission persons and children and tracking them.


5. Verification of servants / chowkidars and tenants.


6. Granting permission for loud speakers, rallies, political/religious function.


7. Security audit of banks, various industries/factories.


8. Render services to everyone in distress, immediately.


9. Providing documents for filling claim in Motor Accident Claim Tribunal


10. Helping rape victims and other victims of heinous crime.


11. Organizing meeting with industrialist/hotellers/Bankers/mercantile Trader Association to sort out their problems relating to their safety, security and maintenance of peace in their locality. Organization of meetings at P.S. level and District level.


12. Promote collaborative partnership between the communities, local authorities and the police service;


13. Enhance supervision at the service delivery level to ensure effectiveness;


14. Ensuring criminal intelligence and development.


15. Liaise with other agencies to tackle anti social behavior and disorder.


16. Combat terrorism and other organized crime in the territory.


17. Promote co-operation among the criminal justice systems with a view to improve the administration of justice.


18. Increase the number of offenders brought to justice especially in areas of crime against person and property.


19. Enhance police visibility and responsiveness.


20. Enhance the capacity of specialized support units in the service.


21. Develop mechanism to handle domestic violence and child abuse.


22. Establish a national policy on policing.


23. Improve coordination between private and public security services.


24. Dadra and Nagar Haveli is providing a very effective and transparent access to citizen trough:

GRIEVANCE REDREASSAL MECHANISM

Public Grievance Cell is functioning at the office of the Sub Divisional Police Officer, Dadra and Nagar Haveli, Silvassa. The written allegation / petition / complaint from the member of public are received in this office. The petitions containing allegations of the aggrieved persons are endorsed to the officers for enquiry or causing to be enquire.

Any person under the territory if denied by the Police Station concerned to take action on his complaint, he may submit petition to the Public Grievance Cell addressing to the Sub Divisional Police Officer, Dadra and Nagar Haveli, Silvassa for proper enquiry and action.

Proper Supervision of all public grievances is being carried out by superior officer.

Proper disposal of all grievances is done in time bound manner.

EXPECTATION FROM OUR CLIENT/PUBLIC

1. Improving the quality of communication and the level of trust between the police and the public.


2. To inform the local police about the persons living in the area without any regular means of livelihood and living a lavish life or persons involved in any type of nefarious activities.


3. May inform the local police about any suspicious activities which may affect their safety and security.


4. The particulars of the domestic servants and the tenants may be sent to the local police for verification to prevent entry of criminals and anti national elements in their houses.


5. To observe traffic rules, follow the lane system and cooperate with traffic police for smooth mobility and for avoiding inconvenience to others.


6. May not touch or lift any suspicious object, but inform the Police Control Room.


7. To adopt various home security and vehicles safety measures advised by the local police to prevent thefts or other crimes.


8. To assist local police in all possible manner for prevention and detection of crime and to maintain law and order.

OUR COMMITMENTS

1. Provide a service that we are proud to deliver.


2. Deliver the service that you expect.


3. Deliver a service that understands you as an individual and your circumstances.


4. Make the best use of our people and our resources.


5. Together, to all be responsible and accountable for delivering our commitments.

REVIEW OF CITIZEN'S CHARTER

The Citizen's Charter will be reviewed annually for further improving our response to the public.

CONTACTS

1. The Deputy Inspector General of Police,
   Daman, Dio and Dadra and Nagar Haveli,
   Silvassa-396230
   Tel. No. (0260)-2642707
   Fax No. (0260)-2630707


2. The Superintendent of Police,
   Dadra and Nagar Haveli,
   Silvassa-396230
   Tel. No. (0260)-2643022
   Fax No. (0260)-2643023


3. The Addl. Superintendent of Police
   Dadra and Nagar Haveli,
   Silvassa-396230
   Tel. No. (0260)-2640905


4. The Sub Divisional Police Officer,
   Dadra and Nagar Haveli,
   Silvassa-396230
   Tel. No. (0260)-2642002
   Fax No. (0260)-2642057